Returns & Exchanges

At A+S Haircare Australia, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Safely pack the items in their original, unopened condition, ensuring they are securely padded to prevent damage during transit back to our warehouse.

• 3.
  Ship to A+S Haircare

  Affix the provided shipping label or use a tracked postal service to send your package to our Melbourne distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.