Frequently Asked Questions
Everything you need to know about your A+S Haircare journey.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while Express shipping arrives within 1-2 business days for most metropolitan areas.
Are A+S Haircare products sulfate and paraben-free?
Yes, all our formulas are strictly free from sulfates, parabens, and harsh chemicals to ensure the health of your scalp and hair.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your products safe for color-treated hair?
Absolutely. Our gentle, salon-grade ingredients are designed to preserve hair color and prevent premature fading.
Do you offer international shipping outside of Australia?
Currently, we focus on serving our Australian customers, but we are looking to expand to New Zealand and international markets very soon.
Is A+S Haircare cruelty-free?
Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals at any stage of production.